We may collect personal and business information you submit to us directly, including your name, email address, phone number, business details, project requirements, and any other information shared through forms, inquiries, applications, or direct communication.

Your information is used to review applications, respond to inquiries, assess project fit, deliver audits, provide services, communicate project updates, and improve the way our website and systems operate. We use submitted information only for legitimate business and service-related purposes.

We do not sell or rent your personal information. Information may be shared only where necessary to support service delivery, technical operations, payment processing, scheduling, communication tools, or legal compliance. Any third-party use is limited to what is reasonably necessary for the engagement or operation involved.

We take reasonable technical and operational measures to protect submitted information from unauthorized access, misuse, disclosure, or loss. However, no digital system or transmission method can be guaranteed to be completely secure, and users submit information at their own discretion.

Our website may use cookies, analytics tools, and platform-based tracking technologies to improve website performance, understand visitor behavior, and support business operations such as traffic measurement, inquiry flow, and performance analysis.

We retain submitted information only for as long as reasonably necessary to respond to inquiries, deliver services, maintain records, support business operations, and comply with legal or administrative obligations.

Obsidian Studio does not request confidential payment credentials, full card details, or private account passwords through unsecured messaging. Store access, where required, should be granted through approved platform methods such as Shopify collaborator access or other secure platform-based access controls.

Yes. This Privacy Policy may be updated from time to time to reflect operational, legal, technical, or service changes. Continued use of the website after updates are published constitutes acceptance of the revised policy.

If you have questions regarding this Privacy Policy or how your information is handled, please contact us at hello@obsidianstudio.design.