Privacy Policy

Information We Collect

Depending on how you interact with Obsidian Studio.Design, we may collect information necessary to support communication, business systems, audit reviews, project implementation, hosted services, and customer support.

• Contact information such as name, email address, phone number, and submitted communication details.
• Audit application information including business goals, URLs, branding details, and system requirements.
• Project-related information required for implementation, onboarding, support, or hosted infrastructure.
• Technical usage information such as browser type, device type, referral source, and general interaction behavior.

How We Use Information

Information collected may be used to support business operations, communication, project implementation, customer support, and platform optimization.

• Respond to inquiries and consultation requests.
• Review architecture audit applications.
• Deliver digital products and hosted systems.
• Improve clarity, performance, and user experience.
• Maintain infrastructure security and operational stability.
• Prevent abuse, fraud, or unauthorized activity.

Payments & Transactions

Payments may be processed through trusted third-party providers such as PayPal, Shopify Payments, Stripe, or similar providers depending on service structure.

• Payment providers manage payment information according to their own privacy standards.
• Obsidian Studio.Design does not store full payment card details.
• We may receive payment confirmation data necessary to fulfill services and maintain records.

Hosted Infrastructure & Service Providers

Certain systems may operate using Shopify infrastructure and additional third-party providers that support hosting, analytics, communication, digital delivery, automation, or customer interaction.

• Providers may process limited operational data on our behalf.
• We aim to work with reputable service providers and platforms.
• Access is limited to what is reasonably necessary for service functionality.

Cookies & Analytics

Cookies and similar technologies may be used to improve performance, functionality, analytics, and user experience.

• Analytics tools may help measure traffic and engagement.
• Users may disable cookies through browser settings.
• Certain features may not function properly when cookies are disabled.

Data Retention

Personal information is retained only as long as reasonably necessary for business operations, service delivery, communication history, security monitoring, legal compliance, or support obligations.

Security Measures

Obsidian Studio.Design takes reasonable measures to protect information from unauthorized access, disclosure, misuse, or destruction.

• Hosted systems may include monitoring and infrastructure protections.
• No online transmission or storage method can guarantee absolute security.
• Users should also maintain secure passwords and account practices.

Your Rights & Choices

Depending on your jurisdiction, you may have rights regarding your information including requests for access, updates, corrections, or deletion where legally applicable.

• Requests may be submitted to hello@obsidianstudio.design
• Identity verification may be required before certain requests are processed.

Children’s Privacy

This website and its systems are not intended for children under the minimum legal age required within the user’s jurisdiction. We do not knowingly collect information from children.

Policy Updates

Obsidian Studio.Design may update this Privacy Policy periodically to reflect operational, legal, platform, or service changes. Updated versions become effective upon publication.

Contact Information

For privacy questions, requests, support inquiries, or data-related concerns, contact:

• Email: hello@obsidianstudio.design
• Website: https://obsidianstudio.design
• Architecture Audits Available